Customer Stories

How CoinsPaid scaled secure crypto payments

CoinsPaid, a top European crypto payment provider, partnered with Crystal Intelligence to support secure growth. As transaction volumes surged, they needed sharper insight into risk exposure. This collaboration enabled real-time AML monitoring, strengthened compliance, and unlocked confident scaling.

Region

Europe

Industry

Crypto Payments & Infrastructure

Product

Transaction Monitoring, Risk Scoring, Compliance Analytics

About the Client

CoinsPaid is one of Europe’s leading crypto payment processors. It supports a broad merchant base, from e-commerce platforms and digital content providers to high-end services like car rentals, jets, and yachts. Operating across multiple jurisdictions, CoinsPaid needed to manage crypto transaction volume while maintaining strong regulatory compliance

The Challenge

Back in 2019, CoinsPaid faced a critical gap: they lacked a way to evaluate the quality of crypto funds flowing through their system. Without visibility into transaction origins or risk levels, they were exposed to potential AML threats without a reliable way to assess or act.

“If a merchant was receiving funds from the darknet, even before it was mandatory to act on it, we would offboard them. We just needed a way to spot it earlier.”

Why Crystal

CoinsPaid selected Crystal Intelligence for its investigative capabilities, clear risk scoring, and shared long-term vision for regulated digital asset markets.

They needed more than alerts — they needed actionable intelligence. Crystal provided:

“Using Crystal wasn’t just a regulatory thing. It helped us scale, understand our clients better, and stay competitive.”
Max Krupyshev CEO, CoinsPaid

The Solution

By integrating Crystal, CoinsPaid developed a multi-layered compliance workflow. Crystal’s tools helped them:

Later, they added a second provider for redundancy — but Crystal remains their foundation.

“You wouldn’t base your research on one source. The same goes for blockchain data.”

The Results

Crystal enabled CoinsPaid to take a proactive role in compliance while also supporting their broader commercial strategy. The results included:

“We even asked Crystal to generate custom reports — not just for compliance, but to help our clients grow their own businesses.”

Looking Ahead

With evolving frameworks like MiCA on the horizon, CoinsPaid continues to strengthen its compliance posture. Crystal is now deeply integrated into their operational model, helping them adapt to new jurisdictions and regulatory demands with confidence.

“It’s impossible to run a crypto business without blockchain analytics. You must have it in place.”

Learn More

To explore how Crystal can support your organization’s compliance and intelligence strategy, contact us to schedule a demo. 

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