In the payments world, leading platforms stand out not just through innovation, but by making compliance a core strength. Volet.com, a prominent digital payments platform, has built its reputation by putting regulatory compliance at the heart of everything it does—turning what many see as a challenge into a competitive advantage that protects customers and builds trust.
Tomas Weiss, Compliance Officer at Volet.com, leads this compliance-first approach. He’s responsible for regulatory compliance, policy development, transaction screening, working with regulators, and risk management; essentially building a compliance system that works hand-in-hand with product development from the very beginning.
Navigating complex global compliance challenges
As an experienced compliance professional, Weiss deals with one of the industry’s trickiest regulatory environments.
The challenge that keeps him most focused is what he calls the “Sunrise Issue” of the Crypto Travel Rule – a regulatory requirement that works differently across different countries.
“Not all jurisdictions apply requirements in a uniform way, and obtaining and processing data from different entities may turn out to be challenging,” Weiss explains. “Travel Rule provider protocols may also bring about challenges when different entities have different providers with incompatible data exchange protocols.”
This patchwork of regulations means you need more than technical solutions – you need smart planning and systems that can adapt as requirements change. Weiss brings exactly this kind of forward thinking to building compliance systems that grow with evolving rules.
Building better operations through smart automation
Before bringing in comprehensive blockchain analytics, Volet.com faced the operational headaches that many growing platforms know well. Without automated transaction screening, the compliance team did everything manually, creating delays and frustrated customers.
“We did not have a solid, comprehensive solution that would automate screening transactions with customizable rules and sensitivity,” Weiss recalls. “Previously, we had to manually check every aspect of the payments made on the platform, which had a negative impact on processing times and customer satisfaction.”
Seeing this problem clearly, Weiss took responsibility for finding and implementing a solution that wouldn’t just fix immediate issues, but also set Volet.com up for smart, scalable growth.
Choosing the right partner: why Crystal made sense
When looking at blockchain analytics providers, Weiss carefully weighed what mattered most: strong technical capabilities, comprehensive service, and fair pricing. After comparing options, Crystal stood out.
“Crystal was able to offer an impressive service package that covered our needs and requirements, and the pricing was competitive,” Weiss notes.
Since bringing Crystal on board, it’s become a key part of Volet.com’s compliance toolkit, powering the sophisticated risk assessment and monitoring capabilities that keep the platform secure and customer-focused.
Real impact: stopping fraudsters and protecting customers
Weiss’s skills really showed when Volet.com discovered a sophisticated Ponzi scheme targeting multiple customers across different countries. This case required serious investigative work to protect customer funds.
Using Crystal’s analytics platform, Weiss led an investigation tracking complex money movements across multiple countries, transaction types, and amounts. Even though the fraudsters tried hard to hide their tracks, his team’s careful detective work revealed the real pattern.
“Crystal’s cutting-edge monitoring features helped us manage risk assessment and prevent further loss of funds for a group of customers who unfortunately became victims of a Ponzi scheme type of scam,” Weiss explains. “Despite being located in different countries and making payments of varying amounts and with different purposes, the visualization tool with variable filters helped us trace and understand the flow of funds.”
The investigation successfully identified a single beneficiary wallet, allowing quick action that protected customers from losing more money – showing both Weiss’s investigative skills and the real value of having the right compliance tools.
Staying ahead of tomorrow’s regulations
Looking ahead, Weiss keeps Volet.com ready for what’s coming next in regulatory changes. His proactive approach means the platform stays compliant with current rules while preparing for new requirements like enhanced Travel Rule implementations and MiCA regulations.
“Crystal’s reliable tools help us comply with applicable legislation and its current trends and new developments,” Weiss observes. “In terms of the future, we are looking forward to Travel Rule and MiCA updates that would help us handle these legal aspects with even more precision.
For Volet.com, blockchain intelligence is about more than just checking compliance boxes – it’s the foundation that makes customer protection, smooth operations, and sustainable growth possible in a world where regulations keep evolving. With Weiss leading the way, compliance isn’t just about meeting standards; it’s about helping to shape them.
